Privacy Policy - ZipZest
1. Introduction
At ZipZest, accessible at zipzest.ch, we are committed to protecting the privacy of our users. This privacy policy explains how we collect, use, and protect your personal information.
2. Information Collection
We collect the following information:
- Information you provide directly to us (name, email address, information about your restaurant, etc.)
- Payment information (via Stripe)
- Anonymized usage data (via Matomo)
3. Use of Information
We use your information to:
- Provide and improve our services
- Process payments
- Communicate with you regarding your account and our services
- Analyze the use of our platform (anonymously)
4. Information Protection
We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
5. Information Sharing
We do not sell any personal information to third parties. We may share information with:
- Stripe for payment processing
- Service providers who help us operate our platform (subject to confidentiality obligations)
6. Cookies and similar technologies
Our audience-measurement tool (Matomo) is configured to run without cookies and therefore stores no cookies on your device. The only cookies used are strictly necessary for the website to function:
- Laravel: session management and site operation
These essential cookies do not require your consent. You can nonetheless control or delete cookies through your browser settings.
7. Audience analytics (Matomo)
We use Matomo, audience-measurement software that we host ourselves on our own servers in Geneva (Switzerland). Your usage data remains under our sole control: it is neither shared with third parties nor transferred abroad.
Matomo is configured to protect your privacy:
- no cookies are stored;
- your IP address is anonymised (shortened) before being recorded;
- no individual identification or cross-site tracking is carried out.
The information collected (pages viewed, device and browser type, approximate region, referring site) is used solely to produce aggregated statistics in order to understand and improve the use of our platform, and does not allow you to be personally identified. This analysis is based on our legitimate interest in optimising our service.
You may object at any time via the opt-out form available on this page.
8. Your Rights
You have the right to:
- Access your personal data
- Rectify your personal data
- Request the deletion of your personal data
- Object to the processing of your personal data
- Request the portability of your data
To exercise these rights, please contact us at [email protected].
9. Changes to the Privacy Policy
We reserve the right to modify this privacy policy at any time. Changes will be published on this page with an update date.
10. Contact
For any questions regarding this privacy policy, please contact us at [email protected].
This privacy policy complies with Swiss law and the General Data Protection Regulation (GDPR) of the European Union.
Date of last update: June 8, 2026